Dennis Jan De Guzman capturing the moments |
The first time I heard about Dennis was when I was in Quality Department. I read his name blasted in the email that said “CONGRATULATIONS DENNIS JAN DE GUZMAN TECHNICAL TRAINER". It was one of a helluva congratulations!. My mind was spinning in angular momentum. His name reminded me of the funny cartoon character “Dennis the Menace” who would drive you crazy with his mavericks. In this particular momentum, I asked a question who was this Dennis they were overwhelmingly congratulating.. The answer to my question was of course ambiguous since I was only talking to myself. That question had become an impasse for me. I was engrossed at that time monitoring calls to beat the clock just to meet the quota.
He was the tall, naive looking & conservative guy that I often encountered in the training department if ever I would conduct a call calibration and/or post activity. I would request him to turn on the projector (lol) and he diligently obeyed (I was too bossy!). Oh my golly, I never decipher that the towering guy was Dennis. After few months of setting things in motion in Operations, our path crossed through Mike Merino. I told myself; "oh so this is Dennis Jan De Guzman"! Oh you know I am a bummer! Albeit there are remarkably hundreds of people in Qualfon addressing me as “Mommy”, my cognitive ability to memorize names is extremely poor. That is the lopsided part of me- my brain screwed!